WhatsApp Chatbot
Not a rigid menu bot. Instant Reply learns your business, understands natural language, and responds in your brand voice.
Traditional bots force customers through menus. Instant Reply uses generative AI to understand context, answer from your approved knowledge, qualify leads, and escalate when a human should step in.
Answer FAQs about pricing, hours, services, and shipping
Qualify leads by asking budget, timing, and intent questions
Book appointments through your calendar workflow
Recover abandoned carts from ecommerce stores
Send catalogs and payment links inside chat
Hand off to a human when urgency or uncertainty is detected
Link WhatsApp Business or activate the official API.
Upload your site, catalog, PDFs, and FAQs so answers stay on-policy.
Turn on the chatbot and let your team handle the conversations that need a human.
No. You can upload your content, choose a tone, review replies, and activate the chatbot without writing code.
Yes. Starter workflows can begin with WhatsApp Business, while Growth supports official API workflows for teams and scale.
Yes. The AI can respond naturally across supported languages based on your training content and customer context.