AI auto reply software for Instagram DMs, WhatsApp, and Messenger.
Instant Reply drafts AI suggested replies from your FAQs, pricing, policies, voice notes, and product details. Your team approves, edits, or escalates each reply, then turns on auto-send only for the low-risk question types you trust.
Our Growth plan is $129/mo and adds WhatsApp on top of Instagram and Messenger. Would you like a demo?
The short answer
What is AI auto reply software for Instagram DMs and WhatsApp?
AI auto reply software reads a customer's DM, checks your approved FAQs, pricing, policies, voice notes, and product context, then drafts a reply your team can approve before it sends. Instant Reply uses that workflow for Instagram DMs, WhatsApp Business, and Messenger, so AI suggested replies, escalation rules, follow-ups, and human review live in one inbox.
Key facts
- Draft mode keeps AI replies in review before they send.
- Auto-send is limited to routine question types your team has validated.
- Voice notes, images, FAQs, pricing boundaries, and policies can shape the draft.
- Instagram DMs, WhatsApp Business, and Messenger stay in one queue.
Best fit
Use AI replies when customers ask varied questions across DMs.
This page is for teams comparing AI auto response, AI suggested replies, Instagram DM automation, and WhatsApp reply tools.
Best fit
Sales and support teams that answer pricing, availability, policy, delivery, and booking questions across Instagram, WhatsApp, and Messenger.
Use draft mode first
Start with human approval when replies affect money, medical advice, legal terms, refunds, or customer complaints.
Do not use it for
Blind auto-send on every message. Keep unusual, angry, high-value, or low-confidence conversations with a person.
How it works
How It Works
Teach it your business
Load FAQs, pricing, service details, and tone examples so the AI answers with your real business context instead of generic filler.
Draft every routine reply
New DMs get a suggested response with the source context visible. Your team edits and approves, or turns on auto-send only for safe questions you have already tested.
Escalate edge cases to humans
If the message is sensitive, unusual, or low-confidence, the conversation stays with your team instead of bluffing its way through.
Why teams choose it
Why AI replies work when approval stays visible
Faster answers without generic templates, blind auto-send, or off-brand guesses.
Draft the first response fast
The first draft appears as soon as the message has enough context, so your team approves accurate answers instead of typing hours, pricing, and availability from scratch.
Stay on-brand
The AI pulls from your approved voice, FAQs, and business details, so customers get answers that sound like your team wrote them.
Keep humans in the loop
Draft mode lets your team review before send, and escalation rules stop risky or uncertain replies from going out automatically.
Improve over time
Every correction sharpens future drafts, which means less editing, cleaner handoff, and more accurate replies over time.
Best fit
Perfect for teams that move fast in DMs.
Lead qualification
Scenario
A prospect asks about pricing on Instagram. The AI drafts the answer with your actual package structure, flags the lead intent, and keeps the thread ready for a rep to approve.
Outcome
Booking questions
Scenario
A customer asks about availability on WhatsApp. The AI handles the standard scheduling questions and hands off the exceptions without making the customer wait.
Outcome
High-volume inboxes
Scenario
Your team gets the same order, hours, and policy questions every day. AI drafts the routine answers and keeps low-confidence cases in human review.
Outcome
The difference
Why Switch?
Without Instant Reply
With Instant Reply
FAQ
Common Questions
Related features
See the next step in the workflow.
These pages pick up where this one leaves off, so buyers can move through the product without jumping between unrelated claims.
Ready when you are
Stop sending the same instant reply to every lead.
Let AI draft the repetitive messages. Keep humans on approvals, exceptions, and the conversations that actually need judgment.
10-day Pro trial, interactive read-only demo, and plan limits in plain English.