About
We built the inbox we wished existed when we were losing leads in DMs.
Instant Reply started because we watched small teams lose winnable deals to slow replies. A customer asks about availability on Instagram. Nobody sees it for three hours. The lead books with someone else.
We built a single inbox that pulls Instagram, WhatsApp, and Messenger into one screen. An AI drafts the reply from your actual business info. Your team can review and send, or enable auto-send only where it fits. Follow-ups can go out on schedule when the workflow and channel allow it. The CRM stays current without copy-paste.
The goal is simple: every DM gets a fast, accurate reply. Your team stays in control. Leads stop slipping through the cracks.
What we believe
Human review by default
AI replies can stay in draft mode for review, and auto-send should only be used for the routine flows your team trusts.
Speed closes deals
A slow reply costs winnable leads, so the AI answers in seconds instead of waiting for someone to open the app.
Channels belong together
Instagram, WhatsApp, Messenger, and Telegram in one queue, so one customer gets one thread.
Your voice, not template garbage
The AI answers from your own FAQs, prices, and service details, in the tone your team already uses.
Built for small teams
Solo operators, local service teams, ecommerce brands, and agencies. Not enterprise committees.
Official APIs only
We connect through the official Meta and WhatsApp Business APIs. No scraping. No grey-area workarounds.
The founders
Instant Reply is run by two co-founders based in the United Arab Emirates. You can reach both of them directly from the contact page.
Suleiman Alnsour
Founder & CTO
Started InstantReply after watching small teams lose winnable DM leads to slow replies. Focuses on product, AI inbox design, and the WhatsApp ecosystem.
Outside InstantReply, Suleiman also created Support Circle, an independent community initiative where members support each other's job searches, launches, projects, introductions and opportunities.
Saif Farroukh
Co-Founder
B2B SaaS growth across MENA and LATAM markets. Focuses on WhatsApp Business, conversational commerce, and go-to-market.
The product in numbers
4
Channels in one inbox: Instagram, Messenger, WhatsApp, Telegram
Unlimited
Contacts on every paid plan
7 days
Free on yearly plans, charged on day 8
Review mode
Available on every AI draft before you auto-send
See it for yourself.
Build and test your AI free, or start a 7-day trial on a yearly plan. No sales call required.
Find Instant Reply on Toolradar
See our product profile, feature details, and pricing information on Toolradar.
Questions
What is Instant Reply?
An AI sales agent and shared inbox for Instagram, WhatsApp, Messenger and Telegram. It answers from your own prices and policies, reads voice notes and photos, follows up, and hands off to a person when needed.
Who builds it?
Instant Reply is built by Suleiman Alnsour and Saif Farroukh, based in the UAE.
How is it priced?
By AI replies sent per month, never per contact. Building and testing is free.