Industry Solution
WhatsApp AI inbox for UAE, Saudi and Gulf businesses
Your WhatsApp lead in Dubai messaged you at 11pm. They booked the competitor by morning.
WhatsApp is how the Middle East does business. Reply in Arabic or English, using your AED or SAR prices.
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The short answer
Instant Reply connects an eligible WhatsApp number through Meta's official API (Growth plan and above) and replies in the language the customer writes, including Arabic and mixed Arabic-English threads. Prices come from your own knowledge base in any currency. We have no Dubai office; support is by WhatsApp and email.
Last verified
Where to focus in the interactive demo
Arabic greeting with AED pricing
Mixed-language thread
Handoff to an English-speaking rep
Key facts
- Official Meta WhatsApp API, Growth plan and above.
- Prices in AED, SAR or any currency from your knowledge base.
- Follow-ups run only inside WhatsApp's 24-hour window; there is no local-time scheduler.
How a conversation runs
- 1
Customer writes
In Arabic, English or both.
- 2
AI replies in kind
From your knowledge base, with your currency.
- 3
Handoff
A team member sees the thread; replies are not auto-translated for the team.
- 4
Record
Pro syncs leads one-way to your CRM.
Which plan you need for this
Plan requirements checked against the product code. Meta's own WhatsApp fees are billed to your Meta account and are not in these prices. See pricing for limits.
| Capability | Starter$59/mo | Growth$129/mo | Pro$349/mo |
|---|---|---|---|
| WhatsApp (official Meta API)Growth and above. Meta's own message fees are billed to your Meta account. | Not included | Included | Included |
| Instagram DMsOn every plan, including Free. | Included | Included | Included |
| AI replies from your knowledge baseAllowance per month: Starter 10,000, Growth 35,000, Pro 100,000. | Included | Included | Included |
| Voice notes and imagesThe AI reads both before it replies. | Included | Included | Included |
| Several WhatsApp numbersGrowth includes 2, Pro 5; extra numbers are $19 a month. | Not included | Included | Included |
| CRM syncHubSpot, Pipedrive, Zoho, Notion, Airtable. One-way. | Not included | Not included | Included |
Common pain points
- Campaign replies flood in after a weekend promotion.
- Arabic and English mix in one thread.
- Names in Arabic script need to reach the CRM cleanly.
What the product helps with
- Replies in the customer's language
- Official API, no unofficial gateways
- Arabic names sync to the CRM on Pro
Questions from uae, saudi, and middle east businesses
Does Instant Reply work in Arabic on WhatsApp?
The AI replies in the language the customer writes in, including Arabic and mixed threads.
Can I price in AED or SAR?
Yes. Put prices in your knowledge base in any currency.
Is this the official WhatsApp Business API?
Yes, through Meta's supported onboarding. Eligibility, quality rating and opt-in remain your responsibility.
Do you have a Dubai office?
No. Support is by WhatsApp and email. DrJobPro.com, a UAE recruitment platform, uses Instant Reply.
Will Arabic names reach my CRM?
Names are sent as UTF-8 text to HubSpot, Pipedrive, Zoho, Notion or Airtable on Pro.
When to skip us
If you sell only in English-speaking markets the bilingual layer is overkill.
What it does not do
- No automatic translation for your team's view of the thread.
- No Gulf-weekend or GMT+4 scheduling for follow-ups.
- Meta eligibility, opt-in and policy compliance remain your responsibility.
Further reading
- DrJobPro setup write-up. A real recruitment inbox setup, with no performance figures.
- WhatsApp Business API. Connecting an eligible number through Meta.
- WhatsApp team inbox guide. Sharing one number across a team.
- Pricing. Plan prices and limits.
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