Industry Solution
AI replies for recruitment agencies on WhatsApp and Instagram
A candidate DMs you at 9pm asking about a role. You reply at 9am. They've already spoken to two other agencies.
Candidates and employers message you on WhatsApp and Instagram all day. Every hour you don't reply, the good ones go to another agency.
Free to build and test · 7 days free on yearly
The short answer
Instant Reply answers candidate and employer messages on WhatsApp and Instagram from the material you approve, and passes anything involving fees, salaries or client names to a consultant. WhatsApp needs the Growth plan. It suits consultant-led agencies, not self-serve job boards where candidates apply without talking to anyone.
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Where to focus in the interactive demo
How a candidate DM and an employer DM are handled in the same inbox
Where a conversation hands off to a consultant
Shared-inbox assignment across consultants
Key facts
- Employers and candidates use the same inbox, and your instructions tell the AI how to treat each.
- Anything outside your approved material goes to a consultant instead of a guess.
- The AI reads CVs sent as documents, plus voice notes and images.
How a conversation runs
- 1
A message arrives
A candidate or employer writes on WhatsApp or Instagram, at any hour.
- 2
The AI answers from your material
It replies from the knowledge base and instructions you set. It is told not to invent fees, salaries or client names.
- 3
A consultant takes over
Conversations that need judgment, or that the customer asks to move to a person, are handed off with the thread attached.
- 4
Qualified threads are recorded
Conversations treated as leads appear in Customers, and on Pro they sync one-way to your CRM.
- Customer: Hi, are you hiring accountants in Dubai? Salary?
- AI reply: Thanks for getting in touch. A consultant handles salary and role details personally. Can you send your CV and your notice period so they can follow up?
- Your team: Consultant picks the thread up in the morning with the CV attached.
Which plan you need for this
Plan requirements checked against the product code. Meta's own WhatsApp fees are billed to your Meta account and are not in these prices. See pricing for limits.
| Capability | Starter$59/mo | Growth$129/mo | Pro$349/mo |
|---|---|---|---|
| WhatsApp (official Meta API)Growth and above. Meta's own message fees are billed to your Meta account. | Not included | Included | Included |
| Instagram DMsOn every plan, including Free. | Included | Included | Included |
| AI replies from your knowledge baseAllowance per month: Starter 10,000, Growth 35,000, Pro 100,000. | Included | Included | Included |
| Voice notes and imagesThe AI reads both before it replies. | Included | Included | Included |
| Human handoff and ticketsUncertain or flagged conversations go to a person. | Included | Included | Included |
| Team seatsStarter 1, Growth 5, Pro unlimited. | Included | Included | Included |
| CRM syncHubSpot, Pipedrive, Zoho, Notion, Airtable. One-way. | Not included | Not included | Included |
Break-even check
Not a forecast. This only divides the Growth plan price by what one customer is worth to you. Change the numbers to your own.
Common pain points
- Employers and candidates both message the same WhatsApp or Instagram number, and mixing them up looks unprofessional.
- Consultants can't watch DMs 24/7, so after-hours messages wait until morning.
- Job-board style replies ("apply here") don't fit a confidential, consultant-led search.
What the product helps with
- One shared inbox for every consultant, with assignment so nobody double-replies.
- Instructions you write steer the AI toward "book a hiring conversation" for employers and "send your CV to a consultant" for candidates.
- Fee, salary and client-name questions escalate to a person.
How it fits your stack
WhatsApp (Growth and above), Instagram and Messenger in one team inbox.
Qualified threads sync one-way to HubSpot, Pipedrive, Zoho, Notion or Airtable on the Pro plan.
Webhooks and the REST API can feed an applicant tracking system you already use.
Questions from recruitment agencies
Will it tell candidates to just apply on the website?
Only if your instructions say so. You can tell it to ask candidates to send a CV to a consultant instead, which matches a managed placement process.
How does it tell an employer from a candidate?
It reads the conversation, guided by the instructions you write. If it cannot tell, you can instruct it to ask, or to hand the thread to a consultant.
Will it ever invent a fee, salary or client name?
It answers from the knowledge base you provide and escalates the rest. Keep fees, salaries and client names out of that material, tell it to hand those questions to a consultant, and test it with the red-team pack before going live.
Can several consultants share one WhatsApp number?
Yes. The shared inbox supports assignment. Starter has 1 seat, Growth 5 and Pro unlimited, and WhatsApp itself needs Growth or higher.
Can it read a CV a candidate sends?
The AI reads documents, images and voice notes sent in the conversation. Treat it as a first look, not a screening decision.
Does it connect to my applicant tracking system?
There is no native ATS connector. On Pro you can sync leads one-way to HubSpot, Pipedrive, Zoho, Notion or Airtable, and the REST API and signed webhooks can feed other systems.
When to skip us
If your agency runs as a high-volume, self-serve job board, a generic apply-and-browse chatbot may fit better than this.
What it does not do
- It does not post jobs, match CVs to roles or run a candidate database.
- It does not decide anything about a candidate. A consultant does.
Further reading
- DrJobPro setup write-up. A real recruitment inbox setup, with no performance figures.
- WhatsApp team inbox guide. Sharing one number across a team.
- CRM integrations. Which CRMs connect and what each one receives.
- How to review an AI draft reply. The approve-before-send workflow.
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Open the interactive demo, compare plans, or talk to the team.