Free Templates
Law firms in markets like the UAE, Saudi Arabia, and South Asia routinely use WhatsApp as a primary client communication channel. These templates keep communication professional and organised.
15 templates
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Consultation Confirmed
After booking consultation
Hi {{1}}, your consultation with {{2}} is confirmed for {{3}} at {{4}}. Location: {{5}}. Please bring {{6}}. Reply to confirm receipt.
Document Request
At case intake
{{1}}, to proceed with your {{2}} matter, we need: {{3}}. Please send by {{4}} so we can meet the {{5}} deadline.
Case Update
After a development in the case
{{1}}, update on your {{2}} case: {{3}}. Next step: {{4}}. Timeline: {{5}}. Full written update sent to {{6}}.
Court Date Reminder
Before hearing
{{1}}, your {{2}} hearing is on {{3}} at {{4}} at {{5}}. Please arrive by {{6}} to meet {{7}}. Bring: {{8}}.
Deadline Alert
When filing deadline approaches
{{1}}, urgent: the deadline for {{2}} is {{3}}. I still need {{4}} from you by {{5}} to file on time. Please prioritise this.
Invoice Sent
After generating invoice
{{1}}, your invoice for {{2}} services in {{3}} is ready: {{4}}. Total: {{5}}. Payment due {{6}}. Queries to {{7}}.
Retainer Renewal
Before retainer expires
{{1}}, your retainer with {{2}} expires on {{3}}. To continue without interruption, please authorise renewal of {{4}} by {{5}}.
Settlement Offer Received
When opposing party makes offer
{{1}}, we've received a settlement offer from {{2}} for {{3}}. I'd like to discuss this with you before we respond. Available {{4}} or {{5}}?
Contract Ready for Review
When draft contract is ready
{{1}}, the draft {{2}} is ready for your review: {{3}}. Key points to check: {{4}}. Please come back with any comments by {{5}}.
Matter Closed
After case conclusion
{{1}}, your {{2}} matter is now closed. File reference: {{3}}. Outcome: {{4}}. Your file will be retained for {{5}} years as required by law.
Conflict Check Update
After conflict check completed
{{1}}, our conflict check for your {{2}} matter is complete. No conflicts found. We can proceed — I'll send the client care letter to {{3}}.
Notarisation Appointment
For documents requiring notary
{{1}}, your notarisation appointment is {{3}} at {{4}} at {{5}}. Bring originals of {{6}} and photo ID. Duration: approx. {{7}} minutes.
Power of Attorney Update
During POA process
{{1}}, your {{2}} Power of Attorney is being processed. Expected ready: {{3}}. Legalisation at {{4}} will take an additional {{5}} business days.
Referral Thanks
When referred client engages firm
{{1}}, thank you for referring {{2}} — they've instructed us. We truly appreciate the trust. If there's ever anything we can help you with, please reach out.
Annual Legal Audit Invite
Yearly touchpoint
{{1}}, as your trusted legal advisors, we recommend an annual review of your {{2}} to ensure everything is current and protected. Can we schedule 30 minutes this month?
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Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.