Free Templates
WhatsApp Templates for Pet Groomers
Pet groomers who send WhatsApp appointment reminders and collection notifications get 80% fewer anxious calls from pet owners and significantly higher rebooking rates.
15 templates
Click any template to copy
Appointment Confirmed
After booking
Hi {{1}}, {{2}}'s grooming appointment is confirmed for {{3}} at {{4}}. Drop-off: {{5}}. Estimated collection: {{6}}. See you then!
Appointment Reminder
Day before
{{1}}, reminder: {{2}}'s appointment is tomorrow at {{3}}. Please ensure they haven't eaten for {{4}} hours before drop-off. See you in the morning!
Pet Checked In
After drop-off
{{1}}, {{2}} is checked in and happy! We'll start the groom shortly. I'll message when they're ready for collection โ usually {{3}} hours.
Pet Ready for Collection
After grooming complete
{{1}}, {{2}} is all done and looking gorgeous! Ready for collection anytime between now and {{3}}. Total: {{4}}. Can't wait to show you!
Photo Share
After groom โ WOW moment
{{1}}, look at {{2}}! We had to share before you arrived โ hope you love it as much as we do. See you shortly!
Re-Booking Prompt
6-8 weeks after last groom
{{1}}, {{2}} is probably looking a bit fluffy by now! Time to book the next groom. I have slots on {{3}} and {{4}} โ want one?
Health Note
When groomer notices skin/coat issue
{{1}}, during {{2}}'s groom today we noticed {{3}}. It might be worth mentioning to your vet at the next check-up. Just a heads-up!
Breed-Specific Package Upsell
After first visit
{{1}}, based on {{2}}'s coat type, our {{3}} package would suit them really well and includes {{4}}. It's only {{5}} extra. Want to add it next time?
Cancellation Policy Reminder
After late cancellation
{{1}}, just a reminder that we require {{2}} hours notice to cancel or reschedule. A {{3}} cancellation fee applies to shorter notice. Happy to rebook you!
Birthday Treat
Pet's birthday
Happy birthday to {{2}}, {{1}}! We've added a free {{3}} to their next groom as a birthday treat. Book their birthday pampering: {{4}}
New Groomer Introduction
When client's usual groomer changes
{{1}}, {{2}} will be handing {{3}}'s care to {{4}}, who has {{5}} years of experience with {{6}} breeds. Their approach and notes have all been shared. Same great care!
Loyalty Reward
After nth visit
{{1}}, {{2}} has had their {{3}}th groom with us! As a loyalty reward, their next groom is {{4}}% off. See you soon!
Review Request
Day after collection
{{1}}, hope {{2}} is enjoying their fresh look! A quick Google review helps other pet owners find us: {{3}}. Takes 30 seconds and means a lot.
Referral Offer
To happy clients
{{1}}, if any of your dog-walking friends need a groomer, refer them and you'll both get {{2}} off your next groom. Just ask them to mention {{3}} when booking!
Holiday Booking Alert
Before peak holiday season
{{1}}, {{2}} slots around {{3}} are filling up! If you need {{4}} looking smart for the holidays, book now before we're full: {{5}}
Frequently asked questions
How do pet groomers use WhatsApp to reduce no-shows?
Send a confirmation immediately after booking, a reminder the day before with any prep instructions (fasting, brushing), and a check-in message on the morning of the appointment. No-shows drop by 50-60% with this three-touch sequence.
Automate these templates
Send the right template at the right moment โ automatically.
Instant Reply connects to WhatsApp Business API and triggers the correct template based on customer actions. No manual sending.