InstantReply vs Gallabox: WhatsApp Inbox + AI (2026)

Watch the fine print

The hidden costs of Gallabox

The sticker price is rarely the price. Here's where Gallabox bills add up that the marketing page doesn't lead with.

• Growth plan capped at 3 users

  2.2x bill jump for user #4

  Gallabox Growth at $89/mo locks you to 3 users. A 4th teammate forces an upgrade to Scale at $197/mo. The jump is 2.2x for one extra user. Instant Reply Starter at $59/mo has no per-user fee on the entry tier.

• Extra users at $15/mo each on Scale and Pro

  +$15 per extra user

  Past the included seats (6 on Scale and Pro), each user is +$15/mo. A 10-person team is paying $197 + (4 × $15) = $257/mo on Scale.

• AI chatbot locked to the $377 Pro plan

  Forced upgrade to $377/mo

  Gallabox's GallaboxGPT and AI-powered chatbots only ship on the Pro plan at $377/mo. Want AI on the Growth or Scale tier? Not available. Instant Reply's AI closer is on every plan including Starter at $59/mo.

• Multiple WhatsApp numbers cost $20/mo each

  +$20 per extra WA number

  Adding a second WhatsApp number (separate brand, region, or product line) is $20/mo per number on Scale and Pro. Instant Reply's plans cover multi-number scenarios without per-number add-ons on the higher tiers.

Instant Reply pricing is plan-based, not usage-based. Pick the plan that fits, no per-conversation gotchas, no per-user upcharges on the entry tiers, no MAC caps to trip over when a campaign goes well.