InstantReply vs Interakt: WhatsApp Inbox (2026)

Watch the fine print

The hidden costs of Interakt

The sticker price is rarely the price. Here's where Interakt bills add up that the marketing page doesn't lead with.

• INR billing + currency conversion friction

  FX fee + drift per month

  Interakt prices in INR (₹2,499 Growth, ₹3,499 Advanced). For non-Indian businesses, that's currency conversion fees on every monthly bill, exchange-rate drift, and harder expense reporting. Instant Reply bills in USD globally.

• Plus taxes (GST) on every line

  +18% tax

  Interakt's headline pricing is 'plus taxes.' GST at 18% adds to the bill in India and surfaces as VAT/sales tax in other markets. The advertised ₹2,499 becomes ₹2,949 after tax.

• WhatsApp-first, other channels are thin

  Need a second tool

  Interakt's Instagram and RCS integrations exist but the inbox, automations, and analytics are built around WhatsApp. Multi-channel teams end up running a second tool. Instant Reply ships Instagram, WhatsApp, and Messenger as first-class citizens.

• No voice transcription, no image understanding

  Conversion drag

  Voice notes (heavy in India, Middle East, Southeast Asia) go untranscribed on Interakt's AI Agents. Product photos get manual responses. Instant Reply transcribes voice and reads images natively, both included in the plan.

Instant Reply pricing is plan-based, not usage-based. Pick the plan that fits, no per-conversation gotchas, no per-user upcharges on the entry tiers, no MAC caps to trip over when a campaign goes well.